IT Support

Overview

IT support should be easy to obtain and hassle free. Have you ever had a bad experience of long, on hold waits or re-occurring issues? Well you have come to the right place, we believe IT support should be unrestricted, with no per hour usage barriers or surprise bills at the end of the month.

We have seen the struggles that clients have encountered with other managed service providers, and we want to put a stop to it, that's why our pricing models give the ultimate flex to your business and are priced on a per user basis covering all their devices. Obviously, we understand that some smaller businesses don't need or can't afford a monthly commitment that's why we offer our ad-hoc service too.

Our support enables you to call however much you need and when we aren't needed, we ensure that systems are properly maintained seamlessly in the background. We are always available to make any new changes to the system whenever required.

We would love to support your company's IT needs and can't wait to start, just think of us as part of your team.

Take a look below to find a package that's right for your business.

IT Support

IT Support Prices

Ad-hoc
IT Support
£65
Per hour

  • No Commitment
  • Expert troubleshooting
  • Phone/email service requests (Time slot only)
  • 30-day invoice credit limit of £1000
  • Priority service level agreement
  • Pro-active system monitoring
  • Out of hours security patching
  • Unlimited support covering all devices*
  • 3.5 hours worth of weekly onsite presence

Most Popular
Remote
IT Support
£25
Per user per month

  • Annual Commitment
  • Expert troubleshooting
  • Phone/email service requests
  • 30-day invoice credit limit of £3000
  • Priority service level agreement
  • Pro-active system monitoring
  • Out of hours security patching
  • Unlimited support covering all devices*
  • 3.5 hours worth of weekly onsite presence

Best Value
Onsite & Remote
IT Support
£45
Per user per month

  • Annual Commitment (Minimum of 20 users)
  • Expert troubleshooting
  • Phone/email service requests
  • 30-day invoice credit limit of £5000
  • Priority service level agreement
  • Pro-active system monitoring
  • Out of hours security patching
  • Unlimited support covering all devices*
  • 3.5 hours worth of weekly onsite presence



*Subject to our fair usage policy, agreed devices only. Servers not included and will be charged at £100 per server per month.

Need to speak to us?

Get in touch below, to speak to our friendly experienced engineers.

0161 518 0827